Privacy Policy

Before you start to use the eipix.com website and/or services as described below, owned and operated by Eipix Entertainment, please read Privacy Policy carefully, since it governs your use of this website and use of materials downloaded from website, including video games and mobile games, all information, text, graphics, software, and services available (collectively referred to as “services”. By using this website and/or services, you accept this Privacy Policy in full and without reservation. If you disagree with this Privacy Policy, you must not use this website nor services.

Eipix Entertainment makes this website and/or services for your use subject to this Privacy Policy set forth in this document (“Privacy Policy”). By using this website and/or services offered on it, downloading any software, or browsing the website, as well as by downloading any of Eipix Entertainment’s mobile games from app stores, you accept the following Privacy Policy. If you do NOT agree to all thisPrivacy Policy please do NOT use this website nor our services.

We reserve the right to change this policy from time to time, so be sure to check it periodically.

PERSONAL INFORMATION

All personal details that you provide to our website and/or services are absolutely safe, private, and secure. We respect the importance of information security and confidentiality, and do not disclose them to outside sources.

We do not share your information with any third parties, with the exception of verified and secure e-commerce payment providers. When placing orders, our e-commerce provider handles your personal information and keeps it absolutely safe and secure—in fact, even we cannot access your credit card information. Your personal information (excluding credit card data) is shared with us only for administration purposes.

INFORMATION COLLECTION AND USE

Eipix Entertainment collects personal information to improve the manner in which we operate and offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We may collect the following information from our users:

  • First name, last name, email address, billing address, and phone number
  • For processing transactions, we also collect either credit card information or bank information, depending on your form of payment, though we do not store any credit card information once your transaction is complete

We also collect Non-Personal Information, a term that refers to data that does not identify you. Such information can be related to the Games (including but not limited to your in-game score, how long you’ve been playing, and your in-game activities) or to the general use (including but not limited to internet protocol addresses, browser types, browser languages, referring and exit URLs, and number of clicks).

We reserve the right to use all content generated by our users. By such content, we mean all content that users publish through the game and that is visible to other users (including but not limited to wall posts, sent messages, and other kinds of interaction with other players). Please note that Eipix Entertainment does not guarantee the protection of any Personal Information posted in comments and/or on user walls. With that in mind, please double-check information before publishing it in the public domain. We are in no way responsible for how that information is used by other parties.

We may use your Personal Information to contact you as needed, including but not limited to by sending you notifications. If you do not want to receive further notifications from us, you can always disable this option.

In the event that local law requires, and/or if we believe it will help avoid liability or fraud, and/or to comply with legal processes, we may disclose or access information about you, including but not limited to sharing information with the government and other companies. Eipix Entertainment does not have to and will not question governmental requests and processes.

SPECIAL NOTE ABOUT CHILDREN

According to our Terms of Use, you must be at least 13 years old to access and/or use our website and/or services.

We do not collect information about children under the age of 13. In the event any personal information was collected, we will delete it as soon as possible if you contact us at: support@eipix.com.

We strongly recommend that minors aged 13-18 seek consent from a parent or legal guardian before accessing and/or using our website or Games and providing any private information.

E-MAIL NEWSLETTER

Our newsletter is run on an opt-out basis, and we never send unsolicited emails. The only information gathered when users voluntarily sign up for our newsletter is their email address. This information is used solely by Eipix Entertainment and is not sold to or used by any third party. Eipix Entertainment uses this information exclusively to send our regular newsletter about product updates, new releases, and special offers. If you do not want to receive newsletters or other emails from us, you can unsubscribe from them at any time using the clear instructions found in every email we send.

SECURITY

We have taken appropriate steps and followed industry standards to secure all personal data stored by our systems. All transactions are processed in keeping with the highest security level protocols, ensuring that no one can access or use personal information in an unauthorized manner.

However, while we take responsible measures to protect your Personal Information, the internet is not a 100% secure environment. We cannot guarantee the absolute security of all information transmitted or electronically stored. We disclaim any liability for any unauthorized access to, disclosure or damage to, theft of, or loss of any Personal Information. By using our website and/or our software, you acknowledge that you understand and agree to assume these risks.

Please note that you can terminate your account at any time and request that we completely delete all of your data we have stored. Just contact us at: support@eipix.com.

EMAIL ENQUIRY

The information you provide by contacting us via email (name and email address) will only be used for the purpose of responding to your specific enquiry. The provided information will not be used for any other purposes.

SUBMISSION FORM

The information you provide via submission form will only be used for the processing of your application and the accompanying communication. We may use the provided information to contact you at a later date in regard to new job openings, internships, student practices, etc. The provided information will not be used for any other purposes.

Unless otherwise stated in the privacy policy, your personal information will not be shared by any third-party entities for their commercial, marketing or other purposes.

EXTERNAL LINKS

Our website and/or software may have links to other sites. We are not responsible for their content, activities, or the way they use the information they collect and/or you may provide to them. Please review their privacy policies.

THIRD-PARTY DATA COLLECTION AND USE OF END-USER INFORMATION

When you use or connect to a Eipix Entertainment’s website or download Eipix Entertainment’s software via a third party platform — including Facebook — you allow us to access and/or collect certain information from your third-party platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the third-party platform as permitted by the terms of your agreement and privacy settings with that platform. We may share this information with the third-party platform for their use as permitted by the terms of your agreement with and privacy settings on that platform.

Our games may contain third-party tracking tools from our service providers, for example, Google Analytics. Such third parties may use SDKs, APIs, and cookies in our games to enable them to collect and analyze user information on our behalf. In order to provide their services, the third parties may have access to information such as your IP address, MAC address, geo-location, IMEI, and device identifier. For more information about Google Analytics’ privacy policy and opt-out opportunities, please visit this link.

CONTACT US ABOUT PRIVACY

If for any reason you are concerned with the way that we may be using your personal information, you have questions about the privacy aspects of our products or services, or you wish to file a complaint, please contact us at: support@eipix.com.