Privacy Policy

Before you start to use the eipix.com website and/or services as described below, owned and operated by Eipix Entertainment, please read Privacy Policy carefully, since it governs your use of this website and use of materials downloaded from website, including video games and mobile games, all information, text, graphics, software, and services available (collectively referred to as “services”. By using this website and/or services, you accept this Privacy Policy in full and without reservation. If you disagree with this Privacy Policy, you must not use this website nor services.

OUR IDENTITY AND CONTACT DETAILS ARE AS FOLLOWS: EIPIX ENTERTAINMENT DOO NOVI SAD, PARTIZANSKA 18 STREET, 21000 NOVI SAD, REPUBLIC OF SERBIA.

THIS POLICY BINDS YOU OR THE COMPANY YOU REPRESENT (“USER,” “YOU,” OR “YOUR”) TO THE TERMS AND CONDITIONS SET FORTH HEREIN IN CONNECTION WITH YOUR USE OF EIPIX SOLUTIONS (“OUR”, “WE”, “COMPANY” OR “EIPIX”) SOFTWARE, APPLICATIONS, SERVICES OR OTHER OFFERINGS ON OUR SITE, SOFTWARE OR APPLICATION (COLLECTIVELY, OUR “SERVICES”).

Eipix Entertainment makes this website and/or services for your use subject to this Privacy Policy set forth in this document (“Privacy Policy”). By using this website and/or services offered on it, downloading any software, or browsing the website, as well as by downloading any of Eipix Entertainment’s mobile games from app stores, you accept the following Privacy Policy. If you do NOT agree to all this Privacy Policy please do NOT use this website nor our services.

PLEASE READ THESE PRIVACY POLICY AND GDPR CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES AS WELL AS OUR POLICY IN RESPECT WITH GDPR.

GDPR STANDS FOR GENERAL DATA PROTECTION REGULATION (GDPR) (EU) 2016/679 A REGULATION IN EUROPEAN UNION (EU) ON DATA PROTECTION AND PRIVACY FOR ALL INDIVIDUALS WITHIN THE EUROPEAN UNION. IT ALSO ADDRESSES THE EXPORT OF PERSONAL DATA OUTSIDE THE EU (FURTHER BELOW REFERRED TO AS GDPR).

We reserve the right to change this policy from time to time, so be sure to check it periodically.

PERSONAL DATA

All personal details that you provide to our website and/or services are absolutely safe, private, and secure. We respect the importance of information security and confidentiality, and do not disclose them to outside sources.

We do not share your information with any third parties, with the exception of verified and secure e-commerce payment providers. When placing orders, our e-commerce provider handles your personal information and keeps it absolutely safe and secure—in fact, even we cannot access your credit card information. Your personal information (excluding credit card data) is shared with us only for administration purposes.

INFORMATION COLLECTION AND USE

Eipix Entertainment collects personal data to improve the manner in which we operate and offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We may collect the following information from our users:

First name, last name, email address, billing address, and phone number
For processing transactions, we also collect either credit card information or bank information, depending on your form of payment, though we do not store any credit card information once your transaction is complete

We also collect Non-Personal Information, a term that refers to data that does not identify you. Such information can be related to the Games (including but not limited to your in-game score, how long you’ve been playing, and your in-game activities) or to the general use (including but not limited to internet protocol addresses, browser types, browser languages, referring and exit URLs, and number of clicks).

We reserve the right to use all content generated by our users. By such content, we mean all content that users publish through the game and that is visible to other users (including but not limited to wall posts, sent messages, and other kinds of interaction with other players). Please note that Eipix Entertainment does not guarantee the protection of any Personal Information posted in comments and/or on user walls. With that in mind, please double-check information before publishing it in the public domain. We are in no way responsible for how that information is used by other parties.

We may use your Personal Information to contact you as needed, including but not limited to by sending you notifications. If you do not want to receive further notifications from us, you can always disable this option.

In the event that local law requires, and/or if we believe it will help avoid liability or fraud, and/or to comply with legal processes, we may disclose or access information about you, including but not limited to sharing information with the government and other companies. Eipix Entertainment does not have to and will not question governmental requests and processes.

GDPR COMPLIANCE

OUR PRIVACY POLICY IS IN FULL COMPLIANCE WITH GDPR REQUIREMENTS IN RESPECT WITH COLLECTION AND PROCESSING OF PERSONAL DATA AS WELL WITH ALL APPLICABLE REGULATIONS WITH RESPECT TO PERSONAL DATA SAFEGUARDING AND PROCESSING. ALL PERSONAL DETAILS THAT YOU PROVIDE TO US ARE ABSOLUTELY SAFE, PRIVATE, AND SECURE. WE RESPECT THE IMPORTANCE OF INFORMATION SECURITY AND CONFIDENTIALITY, AND DO NOT DISCLOSE THEM TO OUTSIDE SOURCES.

This Privacy Policy and GDPR represents ‘binding corporate rules’ as stipulated under GDPR. This Agreement regulates personal data protection policies which are adhered to in any and all cases of processing of Personal data.

PURPOSE OF PERSONAL DATA COLLECTION AND USE

EIPIX COLLECTS AND PROCESS PERSONAL DATA TO IMPROVE THE MANNER IN WHICH WE OPERATE AND OFFER OUR SERVICES, COMMUNICATE WITH YOU ABOUT OUR PRODUCTS AND SERVICES, AND PROVIDE EFFECTIVE AND TIMELY CUSTOMER SUPPORT WHEN NEEDED (PURPOSE).

Personal data shall be processed lawfully, fairly and in a transparent manner in relation to the data subject e.g. our Users. Eipix guarantees that Personal data shall be collected for specified, explicit and legitimate purposes (as stated above) and not further processed in a manner that is incompatible with those purposes.

We may collect and process the following Personal data from our Users:

First name, last name, email address, billing address, and phone number and any other personal data as may be required. Personal data shall mean any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, etc.

Processing of personal data shall mean: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction

For processing transactions, we also collect either credit card information or bank information, depending on your form of payment, though we do not store any credit card information once your transaction is complete

Taking into account the nature of Personal data, scope, context and purposes of processing Personal data as well as the risks of varying likelihood and severity for the rights and freedoms of our Users, Eipix shall implement appropriate technical and organizational measures to ensure and to be able to demonstrate that processing of Personal data is performed in accordance with standards as set under GDPR. Those measures shall be reviewed and updated where necessary. Eipix shall, both at the time of the determination of the means for processing of Personal data and at the time of the processing itself, implement appropriate technical and organizational measures, such as pseudonymisation, which are designed to implement data-protection principles, such as data minimization, in an effective manner and to integrate the necessary safeguards into the processing in order to meet the requirements of GDPR and protect the rights of our Users.

Eipix will at its own discretion implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including among others following technical measures:

(a) the pseudonymisation and encryption of personal data;

(b) the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;

(c) the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident;

(d) a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.

We also collect Non-Personal Information, a term that refers to data that does not identify you. Such information can be related to the Services or to the general use (including but not limited to internet protocol addresses, browser types, browser languages, referring and exit URLs, and number of clicks).

We reserve the right to use all content generated by our users. By such content, we mean all content that users publish through the Services whether or not visible to other users. Please note that Eipix does not guarantee the protection of any Personal Information posted publicly by You. With that in mind, please double-check information before publishing it in the public domain. We are in no way responsible for how that information is used by other parties.

SPECIAL NOTE ABOUT CHILDREN

The processing of the personal data of a child shall be lawful where the child is at least 16 years old. Where the child is below the age of 16 years, such processing shall be lawful only if and to the extent that consent is given or authorised by the holder of parental responsibility over the child.

We do not collect information about children under the age of 16. In the event any personal data were collected, we will delete it as soon as possible if you contact us at: support@eipix.com.

We strongly recommend that minors seek consent from a parent or legal guardian before accessing and/or using our Service and providing any private data.

LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

Eipix shall collect and process Personal data only in a lawful way. Eipix will collect and process your Personal Data based on one of the following legal basis:

a) the User or You have given Us consent to the processing of Yours personal data for one or more specific purposes. Your express consent shall be deemed as granted by accepting electronic consent form or by clicking “accept”, “agree” of similar button;

(b) processing is necessary for the performance of a contract to which You and Eipix are contractual Parties or in order to take steps at the request of the User prior to entering into a contract;

(d) processing is necessary in order to protect Your vital interests or interests of another natural person;

(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Eipix, if applicable;

(f) processing is necessary for the purposes of the legitimate interests pursued by the Eipix or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

YOU SHALL HAVE THE RIGHT TO WITHDRAW YOUR CONSENT AT ANY TIME. THE WITHDRAWAL OF CONSENT SHALL NOT AFFECT THE LAWFULNESS OF PROCESSING BASED ON CONSENT BEFORE ITS WITHDRAWAL.

RECIPIENTS OF PERSONAL DATA

Eipix may disclose your Personal Data internally within our business to the relevant teams such as, without limitation, the customer services team, the legal team, the finance team, the sales team, and where you have chosen to receive marketing messages, the marketing teams. We may also disclose your information to the our affiliates, only to the extent that this will be necessary to perform the Purpose as described herein.

Your information may be shared among Eipix affiliates for the purposes described in this Privacy Policy. The term ‘affiliates’ refers to companies related to Eipix by common ownership or control. We also may share your Personal Data with trusted business partners, including without limitation, wireless carriers, retailers, and distributors. These entities may use your Personal Data to provide you with services you request and to make predictions about your interests, and may provide you with promotional materials, advertisements, and other materials with your separate consent.

In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.

TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES OR INTERNATIONAL ORGANIZATIONS

Eipix may transfer Your Personal Data to recipients in third countries or international organizations may take place where the EU Commission has decided that the third country, a territory or one or more specified sectors within that third country, or the international organization in question ensures an adequate level of protection. Such a transfer shall not require any specific authorization.

In the absence of a decision of EU Commission from the previous paragraph, Eipix may transfer Your Personal Data to a third country or an international organization only if the recipient of Your Personal Data has provided appropriate safeguards, and on condition that enforceable data subject rights and effective legal remedies for data subjects are available.

Appropriate safeguards in respect with protection of Your Personal Data include:

Legally binding and enforceable instrument between public authorities or bodies.
Binding corporate rules.
Standard data protection contractual clauses adopted by the EU Commission.
Standard data protection contractual clauses adopted by a supervisory authority and approved by the EU Commission.
An approved code of conduct in regard with protection of Personal Data with binding and enforceable commitments of the recipient in the third country to apply the appropriate safeguards.
An approved certification of the recipient of the Personal Data issued by competent authority.

TRANSPARENCY AND MODALITIES

Eipix shall provide information and provide services on the request of the User related to the Right to access Personal data of the User, Right to rectification, Right to restriction of processing, Notification on regarding rectification or erasure of personal data or restriction of processing, Right to data portability, Right to object and Right of Users not to be subject to a decision based solely on automated processing.

Users requests related to previous paragraph shall be services without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. Eipix shall inform the data subject of any such extension within one month of receipt of the request, together with the reasons for the delay. Information shall be provided by electronic means only.

HOWEVER, EIPIX SHALL REJECT USER REQUEST WHERE THE EIPIX HAS REASONABLE DOUBTS CONCERNING THE IDENTITY OF THE USER MAKING THE REQUEST REFERRED TO IN THIS PARAGRAPH. IN SUCH CASES EIPIX MAY REQUEST THE PROVISION OF ADDITIONAL INFORMATION NECESSARY TO CONFIRM THE IDENTITY OF THE USER.

RIGHT OF ACCESS BY THE USER

The User shall have the right to obtain from Eipix confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information:

(a) the purposes of the processing;

(b) the categories of personal data concerned;

(c) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;

(d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;

(e) the existence of the right to request from Eipix rectification or erasure of personal data or restriction of processing of personal data concerning the User or to object to such processing;

(f) the right to lodge a complaint with a supervisory authority;

(g) where the personal data are not collected from the User, any available information as to their source;

(h) the existence of automated decision-making, including profiling, information about the logic involved, as well as the significance and the envisaged consequences of such processing for the User.

RIGHT TO RECTIFICATION

The User shall have the right to obtain from Eipix without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the User shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

RIGHT TO ERASURE (‘RIGHT TO BE FORGOTTEN’)

The User shall have the right to obtain from Eipix the erasure of personal data concerning him or her without undue delay and Eipix shall have the obligation to erase personal data without undue delay where one of the following conditions are fulfilled:

(a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

(b) the User withdraws consent on which the processing is based and where there is no other legal ground for the processing;

(d) the personal data have been unlawfully processed;

(e) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which Eipix is subject;

(f) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of GDPR.

RIGHT TO RESTRICTION OF PROCESSING

The User shall have the right to obtain from Eipix restriction of processing where one of the following conditions are fulfilled:

(a) the accuracy of the personal data is contested by the User, for a period enabling Eipix to verify the accuracy of the personal data;

(b) the processing is unlawful and the User opposes the erasure of the personal data and requests the restriction of their use instead;

(c) Eipix no longer needs the personal data for the purposes of the processing, but they are required by the User for the establishment, exercise or defence of legal claims;

(d) the User has objected to processing on grounds relating to his or her particular situation, pending the verification whether the legitimate grounds of the controller override those of the data subject.

EIPIX SHALL COMMUNICATE ANY RECTIFICATION OR ERASURE OF PERSONAL DATA OR RESTRICTION OF PROCESSING CARRIED OUT TO EACH RECIPIENT TO WHOM THE PERSONAL DATA HAVE BEEN DISCLOSED, UNLESS THIS PROVES IMPOSSIBLE OR INVOLVES DISPROPORTIONATE EFFORT. EIPIX SHALL INFORM THE USER ABOUT THOSE RECIPIENTS IF THE DATA SUBJECT REQUESTS IT.

RIGHT TO DATA PORTABILITY

The User shall have the right to receive the personal data concerning him or her, which he or she has provided to Eipix, in a structured, commonly used and machine-readable format and have the right to transmit those data to another persons without hindrance from Eipix to which the personal data have been provided, where:

(a) the processing is based on consent,

(b) the processing is carried out by automated means.

RIGHT TO OBJECT

The User shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her, including profiling. Eipix shall no longer process the personal data unless Eipix demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the User or for the establishment, exercise or defense of legal claims.

RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY

You or User shall have the right to lodge a complaint with a supervisory authority, in Your habitual residence, place of work or place of the alleged infringement if You consider that Our processing of your personal data infringes your privacy or rights granted under this Policy.

PERIOD FOR WHICH PERSONAL DATA WILL BE STORED

Eipix will not keep Your Personal Data for longer than is necessary for the Purpose it was collected. This means that data will be destroyed or erased from Our systems when it is no longer required.

We take appropriate steps to ensure that we process and retain information about You based on the following logic:

1. at least the duration for which the information is used to provide you with a service;

2. as required under law, a contract, or with regard to our statutory obligations; or

3. only for as long as is necessary for the purpose for which it was collected, is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards.

SECURITY

We have taken appropriate steps and followed industry standards to secure all personal data stored by our systems. All transactions are processed in keeping with the highest security level protocols, ensuring that no one can access or use personal information in an unauthorized manner.

However, while we take responsible measures to protect your Personal data, the internet is not a 100% secure environment. We cannot guarantee the absolute security of all information transmitted or electronically stored. We disclaim any liability for any unauthorized access to, disclosure or damage to, theft of, or loss of any Personal data. By using our Services, you acknowledge that you understand and agree to assume these risks.

Please note that you can terminate your account at any time and request that we completely delete all of your data we have stored. Just contact us at: support@eipix.com.

PERSONAL DATA FOR STATUTORY OR CONTRACTUAL REQUIREMENTS

Eipix may require Your Personal Data for statutory or contractual requirement, or a requirement necessary to enter into a contract. In such cases you may be obliged to provide requested Personal Data, otherwise Eipix shall be entitled to decline, at its sole discretion to enter any at all contracts concerning You and Eipix.

You shall fully indemnify, hold harmless and defend (collectively “indemnify” and “indemnification”) Eipix and its directors, officers, employees, agents, stockholders and Affiliates (collectively, “Indemnified Parties”) from and against all claims, demands, actions, suits, damages, liabilities, losses, settlements, judgments, costs and expenses (including but not limited to reasonable attorney’s fees and costs), whether or not involving a third party claim, which arise out of or relate to (1) Your refusal to provide correct Personal Data for contractual or statutory purposes, (2) any breach or violation of any covenant or other obligation or duty under any contract or statute caused by Your refusal to provide required Personal Data.

AUTOMATED DECISION-MAKING

Eipix may use automated decision-making including profiling based on your Personal Data. ‘Profiling’ means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to You, in particular to analyze or predict aspects concerning Yours personal preferences, interests, reliability, behavior in respect with Our Services.

EIPIX WILL NEVER USE FULLY AUTOMATED INDIVIDUAL DECISION-MAKING, INCLUDING PROFILING THAT HAS A LEGAL OR SIMILARLY SIGNIFICANT EFFECT. DECISION MAKING WITH LEGAL OR SIMILARLY SIGNIFICANT EFFECT SHALL MEAN ANY POSSIBLE IMPINGEMENTS ON YOUR FREEDOM TO ASSOCIATE WITH OTHERS, VOTE IN AN ELECTION, OR TAKE LEGAL ACTION THAT HAVE THE POTENTIAL TO SIGNIFICANTLY INFLUENCE YOUR CIRCUMSTANCES, BEHAVIOR, OR CHOICES.

However, Eipix will use automated decision-making including profiling when is necessary for the performance of or entering into a contract with You or is authorized by State law to which You are subject or Is based on Your explicit consent.

E-MAIL NEWSLETTER

Our newsletter is run on an opt-out basis, and we never send unsolicited emails. The only information gathered when users voluntarily sign up for our newsletter is their email address. This information is used solely by Eipix Entertainment and is not sold to or used by any third party. Eipix Entertainment uses this information exclusively to send our regular newsletter about product updates, new releases, and special offers. If you do not want to receive newsletters or other emails from us, you can unsubscribe from them at any time using the clear instructions found in every email we send.

EMAIL ENQUIRY

The information you provide by contacting us via email (name and email address) will only be used for the purpose of responding to your specific enquiry. The provided information will not be used for any other purposes.

SUBMISSION FORM

The information you provide via submission form will only be used for the processing of your application and the accompanying communication. We may use the provided information to contact you at a later date in regard to new job openings, internships, student practices, etc. The provided information will not be used for any other purposes.

Unless otherwise stated in the privacy policy, your personal information will not be shared by any third-party entities for their commercial, marketing or other purposes.

EXTERNAL LINKS

Our website and/or software may have links to other sites. We are not responsible for their content, activities, or the way they use the information they collect and/or you may provide to them. Please review their privacy policies.

THIRD-PARTY DATA COLLECTION AND USE OF END-USER INFORMATION

When you use or connect to a Eipix Entertainment website or download Eipix Entertainment software via a third party platform — including Facebook — you allow us to access and/or collect certain information from your third-party platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the third-party platform as permitted by the terms of your agreement and privacy settings with that platform. We may share this information with the third-party platform for their use as permitted by the terms of your agreement with and privacy settings on that platform.

Our games may contain third-party tracking tools from our service providers, for example, Google Analytics, FireBase, FileC, AdColony, etc. For more information about third parties service providers please review theirs privacy policy and opt-out opportunities.

CONTACT US ABOUT PRIVACY

If for any reason you are concerned with the way that we may be using your personal information, you have questions about the privacy aspects of our products or services, or you wish to file a complaint, please contact us at: support@eipix.com.